Business Name: ANK Creations
Website: ankcreations.in
1. Order Processing Time
- All orders are processed only after successful payment confirmation
- Standard processing time: 4–7 business days
- Customized / bulk orders may take 15–21 business days depending on design and quantity
Orders are not processed on Sundays or public holidays.
2. Shipping Time & Delivery
Estimated delivery timelines:
- Within Gujarat: 3–5 business days
- Rest of India: 7–15 business days
Delivery timelines are estimated and not guaranteed, and may vary due to:
- Location accessibility
- Courier delays
- Weather or operational disruptions
3. Shipping Charges
- Shipping charges are calculated at checkout based on location and order value
- Free shipping may be offered on select orders or promotional campaigns
4. Courier Partners
We ship through reliable logistics partners such as:
- Delhivery
- Anjani Courier Service
- Tirupati Balaji Courier Service
- India Post
Courier selection is based on serviceability and fastest delivery.
5. Order Tracking
- Tracking details will be shared via SMS, WhatsApp, or email once the order is shipped
- Customers are responsible for tracking their shipment using the provided link
6. Address & Delivery Responsibility
- Customers must provide accurate and complete shipping details
- We are not responsible for delays or losses due to incorrect address or contact details
- Re-shipping charges will apply in case of failed delivery due to customer error
7. Delivery Attempts
- Courier partners will typically attempt delivery 2–3 times
- If the order is returned due to non-availability or refusal, re-shipping charges will apply
8. Delays & Liability
While we strive for timely delivery:
- We are not liable for delays caused by courier companies
- We are not responsible for delays due to:
- Natural disasters
- Government restrictions
- Strikes or unforeseen circumstances
9. Damaged or Lost Shipments
If you receive a damaged package:
- Record an unboxing video immediately
- Contact us within 48 hours of delivery
We will investigate and provide a replacement if applicable.
10. International Shipping
- Please note International delivery charge and delivery time are differ compare to countries.
11. Partial Shipments
For bulk or multiple-product orders:
- Items may be shipped separately based on availability
12. Contact for Shipping Support
For any shipping-related queries:
Email: askto.ank@gmail.com
Phone/WhatsApp: +91-7861021260
Please mention your Order ID for quick assistance.
13. Governing Law
This Shipping Policy shall be governed by the laws of India, with jurisdiction in Ahmedabad, Gujarat.